They don’t know the exact day. They give you an estimated shipping window and they are bumping people over and over.Was there with you but they say mines going to be delivered on 7/26 we will see
The best I heard from their customer service team is there was no ice mtn, The vehicles were in a climate controlled warehouse .I obviously didn’t believe them because the story changed over and over. My salesman found the hold.
They can keep their gift card.
Lol you think I think Ford has it together not i will believe it when I see it been over a year since I ordered it
That’s only one parking lot. One ice mountain. There are more parking lots full of Broncos and F150’s waiting on chips in Dearborn, Dearborn Heights and Allen Park.The best I heard from their customer service team is there was no ice mtn, The vehicles were in a climate controlled warehouse .
I was a 1/17 build week. Original EDD was Feb. I didn't take delivery until the end of April.
We are in the same situation......our dealer is about 20 miles further from the plant. The dealer and chat are telling us an ETA of 7/10 (Sunday ??).... Do you have a link to the Backdoor App ?Ford sent me an email on 06/10/2022 informing that my Bronco was built on 06/08/2022. I called Ford Marketing on 06/10/2022 to verify it was built with no chip or part holds. They assure me that there were no holds and it was released for shipping
The Backdoor app posted an estimated delivery window of 06/14 to 06/20.
I called Ford Marketing on 06/21/2022. They told me that my status would update later in the day and to call back tomorrow. The following day they informed me that my estimated delivery was bumped to 06/25 - 07/01. They did not know why it was bumped. It was showing built and released for shipping.
My salesman checked the status on 06/27/2022 on his end and it showed as built / plant hold. There was nothing noting what the hold was based on. I called Ford Marketing the same day and initially they told me it built and released on their end. When I told them what my salesman saw they “double checked” the system and said the did see it listed as built / plant hold. They had no idea what the hold was based on but said if it was a chip hold it would be recorded as a chip hold.
My estimated delivery window was bumped without any notice on 06/29/2022 on the Backdoor tracker to 07/02 to 07/08.
I called Ford Marketing on 07/02/2022 to try to see what was the delay. I was informed that my Bronco was previously recorded as “on delay” (new terminology to me in this ordeal) and the delay was removed. There’s no holds and it’s released to shipping and will arrive by 07/08/2022. She said the delay was due to convoy shortages.
Two Broncos were delivered to my dealership (20 miles from MAP) on Tuesday, July 5, 2022. Proof the convoys are running.
Ford sent an email during the late evening on Tuesday, July 5, 2022 informing me that my original estimated delivery window of 06/14 to 06/20 was bumped to 07/02 - 07/08 (same dates as reported on the Ford Backdoor app 5 says earlier ??????).
I called Ford Marketing today (07/07/2022) to see if the status had changed. I was informed it is reported as built / delay / plant hold and that has been the case since it was declared built on 06/08/2022. I told her what I was told in my previous communications and felt that I was lied to. She said she was sorry and didn’t understand why I wasn’t told it was on hold. As expected, she was unable to tell me why the hold is based on.
The only good thing is now I can stop checking the shipping status 25 times per day because it’s obviously not coming anytime soon snd their estimated shipping windows are nonsense.
I hope you guys have better luck than me.
I spoke to Ford Marketing Yesterday. I was told there were no Holds on my bronco. I pushed them and they stayed with their story. I was also told it should be at my dealer on 7/11 Monday. I still having a hard time believing this. It's funny also that they ask you to complete a survey after the call. One of the question is do you trust Ford. I gave it a 5. I'm worried they would hold my bronco longer. LOLFord sent me an email on 06/10/2022 informing that my Bronco was built on 06/08/2022. I called Ford Marketing on 06/10/2022 to verify it was built with no chip or part holds. They assure me that there were no holds and it was released for shipping
The Backdoor app posted an estimated delivery window of 06/14 to 06/20.
I called Ford Marketing on 06/21/2022. They told me that my status would update later in the day and to call back tomorrow. The following day they informed me that my estimated delivery was bumped to 06/25 - 07/01. They did not know why it was bumped. It was showing built and released for shipping.
My salesman checked the status on 06/27/2022 on his end and it showed as built / plant hold. There was nothing noting what the hold was based on. I called Ford Marketing the same day and initially they told me it built and released on their end. When I told them what my salesman saw they “double checked” the system and said the did see it listed as built / plant hold. They had no idea what the hold was based on but said if it was a chip hold it would be recorded as a chip hold.
My estimated delivery window was bumped without any notice on 06/29/2022 on the Backdoor tracker to 07/02 to 07/08.
I called Ford Marketing on 07/02/2022 to try to see what was the delay. I was informed that my Bronco was previously recorded as “on delay” (new terminology to me in this ordeal) and the delay was removed. There’s no holds and it’s released to shipping and will arrive by 07/08/2022. She said the delay was due to convoy shortages.
Two Broncos were delivered to my dealership (20 miles from MAP) on Tuesday, July 5, 2022. Proof the convoys are running.
Ford sent an email during the late evening on Tuesday, July 5, 2022 informing me that my original estimated delivery window of 06/14 to 06/20 was bumped to 07/02 - 07/08 (same dates as reported on the Ford Backdoor app 5 says earlier ??????).
I called Ford Marketing today (07/07/2022) to see if the status had changed. I was informed it is reported as built / delay / plant hold and that has been the case since it was declared built on 06/08/2022. I told her what I was told in my previous communications and felt that I was lied to. She said she was sorry and didn’t understand why I wasn’t told it was on hold. As expected, she was unable to tell me why the hold is based on.
The only good thing is now I can stop checking the shipping status 25 times per day because it’s obviously not coming anytime soon snd their estimated shipping windows are nonsense.
I hope you guys have better luck than me.
This sucks.Ford sent me an email on 06/10/2022 informing that my Bronco was built on 06/08/2022. I called Ford Marketing on 06/10/2022 to verify it was built with no chip or part holds. They assure me that there were no holds and it was released for shipping
The Backdoor app posted an estimated delivery window of 06/14 to 06/20.
I called Ford Marketing on 06/21/2022. They told me that my status would update later in the day and to call back tomorrow. The following day they informed me that my estimated delivery was bumped to 06/25 - 07/01. They did not know why it was bumped. It was showing built and released for shipping.
My salesman checked the status on 06/27/2022 on his end and it showed as built / plant hold. There was nothing noting what the hold was based on. I called Ford Marketing the same day and initially they told me it built and released on their end. When I told them what my salesman saw they “double checked” the system and said the did see it listed as built / plant hold. They had no idea what the hold was based on but said if it was a chip hold it would be recorded as a chip hold.
My estimated delivery window was bumped without any notice on 06/29/2022 on the Backdoor tracker to 07/02 to 07/08.
I called Ford Marketing on 07/02/2022 to try to see what was the delay. I was informed that my Bronco was previously recorded as “on delay” (new terminology to me in this ordeal) and the delay was removed. There’s no holds and it’s released to shipping and will arrive by 07/08/2022. She said the delay was due to convoy shortages.
Two Broncos were delivered to my dealership (20 miles from MAP) on Tuesday, July 5, 2022. Proof the convoys are running.
Ford sent an email during the late evening on Tuesday, July 5, 2022 informing me that my original estimated delivery window of 06/14 to 06/20 was bumped to 07/02 - 07/08 (same dates as reported on the Ford Backdoor app 5 says earlier ??????).
I called Ford Marketing today (07/07/2022) to see if the status had changed. I was informed it is reported as built / delay / plant hold and that has been the case since it was declared built on 06/08/2022. I told her what I was told in my previous communications and felt that I was lied to. She said she was sorry and didn’t understand why I wasn’t told it was on hold. As expected, she was unable to tell me why the hold is based on.
The only good thing is now I can stop checking the shipping status 25 times per day because it’s obviously not coming anytime soon snd their estimated shipping windows are nonsense.
I hope you guys have better luck than me.
Well there is good news: The driver shortage isn’t as bad as reported here for local convoys. Shipping should not delay your Bronco from getting to Ann Arbor. Broncos are being delivered to local Ford dealers daily.
So, you checked trackers and the Ford website and your VIN in your account was never listed? Or was it showing Scheduled for Production'? No access to your window sticker until it showed up at the dealership? If you don't mind, what were your Res/Ord/Del dates? Glad to hear you received it!
Built 4/29....still in 'Awaiting Shipping'...
Probably notBuilt 6/22
Delivery window 6-27 to 7/3
Delivered 7/2
Maybe the difference is I never called or checked
