DwayneLord

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Based on what I know about my order history, the website code has a copy of the original order specs. It doesn't reflect the changes I've made since the initial order. My dealership provided me with a printout of the order after the changes, plus I called them the other day, and had them read out the current order specs to me, which were correct. So, my guess is Ford's backend system pushed a copy of the initial order to the website, but they don't have the ability to update the website's copy of the order, so it won't be correct if you've made changes.
I agree. The details on the website do not match the order confirmation I got from dealer. Looks more like the reservation I made than the actual order...





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drive21bronco

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Figured it out, Cool.
 

2Jeeps&PatriotX1

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Well mine still shows the wrong engine, wrong color, wrong transmission, wrong top & doesn't show Lux package. So I''ll need to either contact Albert or just go off of the preview order he had me sign.
 

DasQball

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My ford page turned from reservation to in-store order and about the same time i got the confirmation email from ford with my build / option highlights (v6, sasquatch, lux, color, etc)

I dont know if you're alone, but not sure what else you can do besides reach out to ford customer support. :(
I've had a case with Customer Support open for awhile, they finally got back to me today. They said the dealership needs to resubmit my order with the reservation code/number before it will be linked to my account. Without that I'm just in the back of line even though I have a 7/14 reservation. Lets see if I can get this done.
 

PowPow

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oh ford...

Checked it out, all my details are there, which is reassuring. However, it's been bothering me that the vehicle pic is still a BB, when I'm ordering a BD.

Looking into the code, it would appear all the details are there for pointing to a BD, however, the image URL is pointing to a BB.

Does anyone have a pic of a BD? What's the URL for your pic? (right click on image and select 'Copy image address' in Chrome)

1616000510500.png


🤦‍♂️ 🤷‍♂️

Also not sure why they wouldn't turn this into a summary table on the page. But I'm sure there's a reason.

I also would have assumed the order submit system would not be connected to the .com site. At least not this much detail. At the very least, they would just pull the status from the system, but not all the details. Especially since it doesn't seem to be being used for anything...

anyway. cool find.
 

GiddyUp’21

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Shout out to @BroncoRob_Reignited for pointing this out.

The same way you can look at the source code of your Ford.com Order/Reservation page to find your exact timestamp, you are also able to dig into the code and see what your order is.

::UPDATE::

It appears people are having mixed success with this working. One theory is Ford.com is being updated on the backend, and this trick is not available on everyone’s profile (yet?).

Additionally, this code may only represent what the initial reservation/order was made for, and not what is actually in the order system after a change or update... though some people are reporting their updated orders are accurately reflected.

What your dealer provides you from their ordering system is always the GOLD STANDARD and you should communicate with them to make sure they have submitted what you want.


It's not pretty, but here's an example from mine showing the tree:

Screen Shot 2021-03-12 at 15.13.34.png


The process is very similar to checking your exact reservation timestamp as explained here: https://www.bronco6g.com/forum/threads/timestamp-timezone.12533/post-457542

Heres's the directions:

1. Login to your account on Ford.com using the Chrome web browser.
2. Navigate to your Bronco reservation.
3. Hover the mouse cursor over this screen, then right-click and select "Inspect".
4. Select "Network" in the inspection pane that opens to the right.
5. Hit CTRL+R to reload the page.
6. Scroll down through all the "Names" under the "Name" column, until I came to the third "reservations". (the first two didn't have the information that I was searching for)
7. On the right side of the screen, select the "Preview" tab.
8. Open all the carrots carets (little triangles) by clicking once on each one - I found the information embedded under "orders" - then "0" - then "entires" - then "0" - then "product" - then "features" - then open all the numbers below that list a "value" for each item... there may be some sub triangles to open that reveal more specific info.

Here is the tree:

Screen Shot 2021-03-12 at 15.38.08.png



Each one of those numbers lists a different line item. Click on the number and then on "value"

Screen Shot 2021-03-12 at 15.05.56.png


Screen Shot 2021-03-12 at 15.32.27.png



This could obviously come in very handy for people who's dealers are less-than communicative and want to make sure their order was submitted correctly...

...and it makes me wonder if the Priority Code is in there someplace!
This matches my experience. Dealer converted my reservation in January based on reservation trim (Outerbanks) before I provided specifics.

Gave desired specs to salesperson on 2/13, made $ deposit, and got a confirmation email from Ford 48 hours later showing new specs (Badlands and packages). Back to the dealer today to correct one item (seat material) and waiting for a second update email from Ford.

The Ford.com account “hack” still shows the details from the initial January converted order even though Ford is clearly aware of at least the first set of changes. As soon as I get the second update confirmation email I hope I can finally relax and close a few of the fifteen B6G browser windows on our family computer.
 

GiddyUp’21

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I've had a case with Customer Support open for awhile, they finally got back to me today. They said the dealership needs to resubmit my order with the reservation code/number before it will be linked to my account. Without that I'm just in the back of line even though I have a 7/14 reservation. Lets see if I can get this done.
This is alarming. Didn’t see before my last post. Is this correct? How do you know if the order isn’t linked to your account?
 
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ZackDanger

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This is alarming. Didn’t see before my last post. Is this correct? How do you know if the order isn’t linked to your account?
Your Ford.com account should show your reservation change to “In-Store Order” with your order number being the same as your reservation number if everything is linked correctly.

If the dealer screwed up like the person you quoted, word is it’s a simple fix. They just need to go into that order and select something to link it... and even if it’s more complicated than that, it should be trivial for them to just make a new order from your reservation.
 

GiddyUp’21

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Your Ford.com account should show your reservation change to “In-Store Order” with your order number being the same as your reservation number if everything is linked correctly.

If the dealer screwed up like the person you quoted, word is it’s a simple fix. They just need to go into that order and select something to link it... and even if it’s more complicated than that, it should be trivial for them to just make a new order from your reservation.
Thanks. Mine shows in store order and has the reservation number as the order number. No sign of that number on my dealer paperwork though. I hope that’s not an issue.
 
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ZackDanger

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Thanks. Mine shows in store order and has the reservation number as the order number. No sign of that number on my dealer paperwork though. I hope that’s not an issue.
Sounds like you’re good. My dealer paperwork doesn’t say it either.

(Its not an automatic thing, there’s a place for dealers to enter in their own number and some chose to copy the reservation number, some don’t.)
 

AZshot

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I am starting to believe these codes show the initial build data, as well as a few other "current" things like if it's been ordered. My color is wrong, something I never chose. But I recall that color was the "default" when I started playing with the build and price tool. The color is not what my dealer order sheet shows, nor my Ford confirmation email. The Modular Painted hard top also not on the HTTP page.
 

DasQball

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Your Ford.com account should show your reservation change to “In-Store Order” with your order number being the same as your reservation number if everything is linked correctly.

If the dealer screwed up like the person you quoted, word is it’s a simple fix. They just need to go into that order and select something to link it... and even if it’s more complicated than that, it should be trivial for them to just make a new order from your reservation.
It got worse. Ford cancelled my reservation and I had to create a new one. They're assuring me I haven't lost my place/timestamp, but it is very strange.
 
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ZackDanger

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It got worse. Ford cancelled my reservation and I had to create a new one. They're assuring me I haven't lost my place/timestamp, but it is very strange.
Woof.

I can confidently say at this point that Ford has figured out how to handle these situations... and your original Time Stamp is still stored in the system... and Ford has proven they can manually edit a brand new reservation to whatever timestamp they want... so I have faith you'll have it sorted out.

Just sucks to have to deal with it. :/
 

DasQball

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Woof.

I can confidently say at this point that Ford has figured out how to handle these situations... and your original Time Stamp is still stored in the system... and Ford has proven they can manually edit a brand new reservation to whatever timestamp they want... so I have faith you'll have it sorted out.

Just sucks to have to deal with it. :/
I have faith, but you're right, it just sucks... This is the "luck" I have possessed my whole life.
 

LARELL

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mine looks like the original order that i place when we went in to order. I asked to add leather and lux package and was told it was all set. do we know if this updates if they make changes? (sorry if i missed this answer)
neat seeing that the information is actually there.

1616077663653.png

1616077722669.png
 

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