Windshield replacement

[BulldogBear]

I’d never let Safelite touch one of my vehicles again. They replaced my windshield on my F150 and the front sensor hasn’t worked since. They’ve sent s tech out to look at it and was told by them that they should have used OEM glass and that I would get a call back to schedule a replacement. Call never comes and I’ve been going back and forth with their CS for over a year. I came this winter from a trip to find water all over my dash from a bad seal when they replaced the glass. They have been a nightmare to deal with.

You're not the only one…

There are other Safelite horror stories in the forums:

https://www.bronco6g.com/forum/threads/safelite-windshield-replacement-leads-to-worse-damage.66505/

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[Owl]

I think with Safelite as with many companies... it depends on how good the tech is. Trouble is (with Safelite)... you never know who you're going to get. Wish I new of a small shop locally with a good reputation (Sacramento area).

Having said that... I've had good luck with Safelite, but haven't had a problem with my Bronco yet.

In regard to insurance companies... make sure you are covered for OEM glass. Neighbor has a BMW X5 and to get OEM glass that includes the heads-up display stuff the cost for insurance is a bit more. Best to check with your insurance company beforehand,.