Called 1800 number and was on hold for 53 mins till they hung up on me but got too busy with work to call back.
Sponsored
I wish you luck with any of those. What I have learned is: The only thing that you can count on Ford customer service for is that you can't count on them, PERIODIndeed. I was told my order transferred. But my ford.com page shows the original dealer, yet the call center said they showed the new dealer. I place an order at a second dealer. At this point, Iāll just wait to see what happens. I really donāt care as long as they can speed delivery and keep price protection.
I had the same experience (and same reaction.) I placed another order with my local dealer a couple of months ago. Even without a reservation and being so late to the game at my local dealer, I still expect that vehicle will arrive before my original order with Chapman (due to the allocation change). Iām leaving my original order intact, just in case a miracle happens, and Iām wrong on that. I continue to question my sanity of still wanting a Bronco.Called Ford today they told me they will not transfer my reservation.
I have to go through the dealership that has my reservation to get it done.
I highly doubt that dealership will do anything.
Great Ford customer service!!!!!!!!!!!
I do not understand your timeline. You said you just called Ford to switch... and then you picked up a bronco in 10 days... and now getting a second one? Did you call two weeks ago to switch and now have a new bronco? .. or you just called and will now order a second one?I have a never-converted reservation (7/17/2020) that I just called Ford about (the 800 number in this thread). In less than 5 minutes from start to finish I was able to transfer the reservation from Gary Yeoman's Ford in Daytona to Mullinax Ford in New Smyrna Beach.
I picked up Bronco 1 (Badlands, 2-door, non-squatch, 2.4MT, Aera 51) 10 days and the experience at Mullinax was perfect. Price out the door was spot on as promised and matched what we had built a year ago.
Love the Bronco and am going to get a second one.