How could anyone monitoring the B6G account not know anything about the 2.7 issue? You assume that it's a customer service intern and that they are not allowed to comment? Who told them not to comment? Why hasn't someone higher up the food chain commented?Running the Ford B6G account is not a powerful position at the company. A customer service intern does not know anything about the 2.7L engine issue, and would be extremely far away from being authorized to speak about it even if she did. I understand harassing Levine, but pinging the Ford B6G account isn't going to do anything.
NHTSA complaints are the most likely way to wake up people at Ford who can actually say or do something. Second to that would be queries pouring in from dealers around North America. Those channels don't offer the catharsis of being able to complain directly to Ford, but those are how Ford determines that something needs to be done.
Get real, Ford is well aware of this thread and well aware of the issue. No, this is Ford intentionally not commenting... Furthermore, they erased threads about this on Bronco Nation, if I remember correctly. Now, I appreciate that you want to simp for Ford, but really, there's no excuse for not addressing the issue.
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