- First Name
- Reese
- Joined
- Jul 24, 2020
- Threads
- 2
- Messages
- 1,589
- Reaction score
- 3,847
- Location
- West Suburbs of Chicago
- Vehicle(s)
- 2019 Ford Explorer XLT
- Your Bronco Model
- Black Diamond
I'd contact the dealer to see if they can manage the rental for you. Some dealers have preferred rates and prior relationships with rental car companies.So does anyone know what actually Ford Customer Relations does ??
So far, regarding my Bronco, they only seem to communicate with the dealer and ask them questions i can ask myself.
FCR asked the dealer if they had a loaner ( it is not even my selling dealer ) and they said no - so FCR offers me an allowance for me to rent and submit for refund, with required approval every 10 days (sounds like a nightmare)
I told them its simple, the NEW car needs a NEW engine, YOU are Ford, do you have engines ? FCR's answer - let me call the dealer .....
I am really not trying to be unreasonable, but someone should know if there are engines available, how long it takes to replace it, etc -
Sucks. Good luck to you.
Sponsored