- Thread starter
- #826
Hey how's it going? Sorry to hear about the stud break, and the dealer issue.Anyone know a good body shop to handle a warranty claim? One of the mounting studs for my roof rack broke off a few weeks ago. Saw in another thread that someone else had theirs repaired under warranty. Brought mine into Superior Ford over 3 weeks ago and they still have not received approval on the warranty claim. I even sent them info for the additional premium warranty I purchased and still nothing. Idk if they are actually having a hard time getting it approved or if they are just dropping the ball, but I'm not happy about wasting this much of spring/summer waiting to put my RTT up there. Because of my job, July and August are almost impossible for me to go camping and June is ticking away as I wait for Superior Ford to figure it out.
May I ask how it broke, was it under load, front or rear stud? I also plan on a rtt about 125lbs, hope these factory racks can handle the load.
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