- First Name
- Wesley
- Joined
- Feb 10, 2021
- Threads
- 17
- Messages
- 1,329
- Reaction score
- 2,335
- Location
- North Carolina
- Vehicle(s)
- FJ
- Your Bronco Model
- Black Diamond
It's funny how when you hear the other side of a story, you rethink what you were thinking. So I'm trying to put myself in the dealer's shoes (if their "side" was true).
But I've reached a sticking point in the story. If "customer" called them back in February and said he did not want the bronco, why would the dealer keep calling and emailing the customer? They are implying that they are trying to give the customer multiple chances to change their mind, which seems unlikely.
I suppose since the customer had the reservation, he would continue to see updates about the production of the vehicle and therefore may know it's been delivered, however I find it hard to believe that if the customer had an interest or changed their mind that they would forget that they told the dealership they didn't want it, ignore these emails and phone calls offering second chances (which would make you think Oh yeah, I told them I didn't want it), and even upon a delivery notification not call and say I've changed my mind, please don't sell it.
The dealer here can easily show/post these emails if true....and maybe it is.....if the dealer was under the assumption that the order was absolutely abandoned then that does change the narrative, but seems this would be easy to show.
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