If you actually "spent your Sunday" installing this kit, for sure you are doing it wrong. It should only take 15-30 Minutes tops depending on your work ethic, and about 4 minutes to change out to the new brackets. lol
First, I want to apologize that this has happened to you. We are trying to understand better how this happened and work towards a resolution. @BFizzy I responded to your email and will be in touch as soon as possible to work towards a solution with you.I feel obligated to share a warning for the instructions for the replacement parts. I placed the band around the strut just like detailed in the video. I unlatched the drivers side soft top lower frame latch, also just like the video instructed. The strut broke through the band, so I had to compress it myself. At some point during the process, the latched portion of the soft top frame broke. I really dont think itās a good idea to ever only have one side latched especially if the other side is being lifted up by the strut.
I ordered a couple of weeks ago after the PPF offer had ended. They have not shipped yet but was told Friday it would be āsoonā. Hopefully that means in the next week or two. Wondering if my order will include the PPF at no charge. I did not pay extra to add it.
I was also installing a new one this weekend and it did take me a while since the instructions video didnāt match the new bracket design. Turns out I installed backwards and had to disassemble today which wasnāt fun with the shocks
I wanted to remove my windows to make the install easier. They were filthy, so I washed my truck. Then I installed the protective film over the roll bars. Then I installed the ez lift. Then I removed it and packed it up for shipping. I did try it when it was in place. For me, the added ease of opening the back of the roof did not match the extra pain of closing and locking it in place. I hope I saved somebody some time by pointing out the old instructions with the old brackets were still on you tube. Glad to see they took them down. I know Im not the only one who jumps to you tube instead of scanning qr codes.
Put the top back in the "first back" position and something was making crazy clicking noises. previously with top back like that (no struts at all) I did not have these clicking noises (just other misc rattles and such). This is with the new brackets.
Seems a little harsh in retrospect, given the acknowledged user error. Good thing there's an edit button below each post.
Switched out the "replacement" pieces today, took a whole 5 mins a side.
I'm in your camp, just got the kit going to suffer thru the video installation instructions too.... It's funny I was looking for a download PDF which is how I ended up here....
Many of these tops seem to need some adjustments, even after delivery. You should be able to pull the frame piece down on each side (using two hands, possibly) and have it lock into position. The IAG struts shouldn't be an issue.
I've seen how to adjust left, right, back and forth. I just need to be able to compress it another few millimeters for the latch to catch. The release lever is also super hard to disengage when it's up to pull it back, if that's any additional context.
Thank you. Just got the email. Mine is coming !
