Water leaking from A-pillar airbag cover in heavy rain

[BLMike]

My 1 cent. OP shouldn't have to deal with this at all. Dealer/factory issue. It is brand new. Not the OPs problem to solve. It sucks, but I would be back at the dealer saying solve this! I did with my 09 JK.

OP...Definitely help in reducing the troubleshooting, I do this too, but don't take too much of your time figuring it out. What's the saying?

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[NotApplicable]

What's the saying?

If you give a mouse a cookie

 

[Mattbar1]

Good News.

As many of you have seen Ford is watching and a representative reached out to me. They seem eager to get this fixed for me (and everyone) and I will be working with them to do so. I will keep you all updated on what the culprit was and how it was resolved.

Stay tuned!

Ford has been great so far. Obviously there will be some unforeseen issues and this seems to be one of them. They are working diligently to develop a solution. Once that happens they will get the plan to my areas Field Service Engineer and Dealership to implement. I’m confident they will make this right.
I will keep you all updated as this progresses.

 

[Bronc-itis]

thought that was the point of gold plating, no corrosion. just wondering.

Don’t mind him. He’s talking out of his ass. It’s the contact in the switch that’s gold. And that’s not even in the pillar. It is gold so that it won’t corrode. He’s partially right.

 

[BLMike]

If you give a mouse a cookie

I was thinking more along the lines…Time is money.

 

[GoldenKnight]

I'd definitely just be taking it straight to the dealer. No way I'd be trouble shooting a leak into an airbag on my own with a car fully under warranty.

Maybe see if you can reproduce the leak with a hose so you can tell the techs how to recreate the issue, but that's about it.

Previously having owned a car with T tops, water intrusion wasn't normal, but if you didn't put the top on correctly or pinched a seal incorrectly while putting them back on it was more likely to happen.

 

[Leakingfords]

Hey Matt any update on this?
I hope you got it fixed by now!

 

[Mattbar1]

Hey Matt any update on this?
I hope you got it fixed by now!

Thanks. Not fixed yet. Hopefully by this weekend. I’ll report back when it’s resolved!

 

[1941]

Thanks. Not fixed yet. Hopefully by this weekend. I’ll report back when it’s resolved!

3 weeks later...hopefully it's fixed by now? Or is it a design issue that isn't fixable with the v1 MIC?

 

[Mattbar1]

3 weeks later...hopefully it's fixed by now? Or is it a design issue that isn't fixable with the v1 MIC?

Unfortunately, it is not resolved.

I am still contacted each week to let me know they are working on it (at this point they are working on the new top that everyone is getting). The Plant Manager and Ford FSE were both really nice. The main issue is they do not listen to the customer. They put too much confidence in dealerships that do not know how to work on a vehicle they have never seen. I diagnosed the entire issue but there is no way for me to show them because of insurance reasons. Therefore, all that can be done is we must wait for more of this to happen for them to stumble on a problem.

Need proof that they did not listen to me....both the photos and I said the problem was on the passenger side. They worked up 3 things they wanted to try....all of those things were for the driver's side. None of them worked. One part they wanted to replace was 'overnighted" but did not show up 2 days later. This part would not have worked anyway.

So I have had a vehicle for over a month, with 100 miles, that I can not drive in the rain.

 

[1941]

Unfortunately, it is not resolved.

Damn, that sucks. Sorry to hear it and hopefully you can at least get your Bronco back before much longer.

 

[Mattbar1]

Damn, that sucks. Sorry to hear it and hopefully you can at least get your Bronco back before much longer.

Thank you. Just to be clear, this is a design issue on all Broncos. As soon as areas get more rain we are going to see this happening more often.

 

[gizmohd]

Maybe thats the real reason Ford gave us washout flooring... Give the leaks someplace to drain to!

 

[Buddy Lee]

Unfortunately, it is not resolved.

I am still contacted each week to let me know they are working on it (at this point they are working on the new top that everyone is getting). The Plant Manager and Ford FSE were both really nice. The main issue is they do not listen to the customer. They put too much confidence in dealerships that do not know how to work on a vehicle they have never seen. I diagnosed the entire issue but there is no way for me to show them because of insurance reasons. Therefore, all that can be done is we must wait for more of this to happen for them to stumble on a problem.

Need proof that they did not listen to me....both the photos and I said the problem was on the passenger side. They worked up 3 things they wanted to try....all of those things were for the driver's side. None of them worked. One part they wanted to replace was 'overnighted" but did not show up 2 days later. This part would not have worked anyway.

So I have had a vehicle for over a month, with 100 miles, that I can not drive in the rain.

You mention diagnosing, so I was wondering what your thoughts on the cause were. Or did you mean diagnosing in the sense that you have ruled out some things?
Also, in regards to the insurance matter, do you mean the shop insurance like where they say customers are not allowed in the shop area? If that is the case and they are super strict about it, and you have good feedback on what may be causing, maybe they will pull the Bronco outside the shop to parking lot where you can show them?
I really hope they get this worked out for your sake and also so the rest of us don't end up with moldy out of warranty Broncos in a few years.
Final impractical solution is to raise the front end 1 inch to create a backwards rake for the water to drain to rear of vehicle. We can call this the Carolina Squat solution.

 

[Toccoa]

Unfortunately, it is not resolved.

I am still contacted each week to let me know they are working on it (at this point they are working on the new top that everyone is getting). The Plant Manager and Ford FSE were both really nice. The main issue is they do not listen to the customer. They put too much confidence in dealerships that do not know how to work on a vehicle they have never seen. I diagnosed the entire issue but there is no way for me to show them because of insurance reasons. Therefore, all that can be done is we must wait for more of this to happen for them to stumble on a problem.

Need proof that they did not listen to me....both the photos and I said the problem was on the passenger side. They worked up 3 things they wanted to try....all of those things were for the driver's side. None of them worked. One part they wanted to replace was 'overnighted" but did not show up 2 days later. This part would not have worked anyway.

So I have had a vehicle for over a month, with 100 miles, that I can not drive in the rain.

So sorry to hear this. Hard to believe they can’t pinpoint it.

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