Bottom line, Jay Leno had to get his Bronco before everybody. Regardless , claiming the reservation date was the deciding factor in scheduling, then carrying out scheduling that contradicts that claim is just plain wrong. My reservation placed me in MY22 so I have no dog in this fight. However, being a life long Ford owner, this entire process is a joke. Those who did what they were instructed to do in order to be at the front of the line, only to find out now they are being back scheduled have every right to be upset. Poor business planning and operating on Fordâs part. Nothing like lousy customer recognition to create brand loyalty. Heads should roll in the Bronco management team.
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