Ultimate 2023MY PRICE PROTECTION Flowchart

[John Auer]

You'll get nothing from Ford. It's in a system called Smart Vincent, which we as customers do not have access to.

Your dealer has access to Smart Vincent to look it up, or you can call Ford's customer service line and ask them to provide you a certificate number.

Ditto. Call Bronco support line. Ask for your certificate number and amount. Then call your dealer.

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[amandapaka]

Ditto. Call Bronco support line. Ask for your certificate number and amount. Then call your dealer.

I called the Bronco support line 800-334-4375. They are telling me they don't see a certificate and referring me back to dealership. Delivery week is 1/25-1/31. Is the certificate supposed to be available by now?

 

[John Auer]

I called the Bronco support line 800-334-4375. They are telling me they don't see a certificate and referring me back to dealership. Delivery week is 1/25-1/31. Is the certificate supposed to be available by now?

If you’re eligible, it should be on your account. Did you follow the price protection flow chart on this forum? If so, and didn’t make any changes to knock you out, the certificate should be listed. If not, you’re going to have to figure that out with your dealer. Search this forum for the flow chart.

 

[bowski]

With a 1-29-22 walk in /non reservation holder seems you’re not eligible for price protection. Sorry if I’m correct

 

[amandapaka]

With a 1-29-22 walk in /non reservation holder seems you’re not eligible for price protection. Sorry if I’m correct

Flow chart says Order qualifies too. I have a valid Order code from 1/2022. Not sure what the difference between reservation and order

 

[MtnRanger]

What happens if the certificate expires and the bronco is delivered couple days later? My certificate expiration date is 2 weeks after the scheduled build week.

 

[RagnarKon]

What happens if the certificate expires and the bronco is delivered couple days later? My certificate expiration date is 2 weeks after the scheduled build week.

Ford renews the certificates on a quarterly basis, so if you haven't taken delivery by then they'll likely renew it for another quarter.

 

[bowski]

Flow chart says Order qualifies too. I have a valid Order code from 1/2022. Not sure what the difference between reservation and order

Try the help line again. I'm really hoping it gets resolved for you but sounds like you're having the same issue I am; semantics of reservation vs order.

Dealer says since I didn’t order before 3-19-21 I’m only eligible for 21-22 protection, not 23. I do have 1 cert for 21-22 amount that is showing up (that amount happens to be the difference between A & B)

(To clarify, early res holder that ordered a 23 before the 11-21-22 cut off).

Ford says I’m eligible for the 23 private offer if the dealer converts or transitions me to a 23 resulting in 1 certificate totaling both years protection or Level A (I believe you can only use 1 certificate but I’m unsure about this?).

If the dealer straightens this out, I’d receive 1 cert in total amount equal to Level A (which again is my existing cert + Level B).

I gave up after a Ford Marketing “supervisor escalation" which was assigned a case number and when the Ford rep called, most of what she stated completely contradicted what's published on their website/the flowchart....back to “only the dealer can resolve”.

My 23 2-dr loaded Badlands supposedly has shipped...Let me know if anyone wants to pay 12% over sticker and we can talk (I’ve got tax and anxiety charges that’d need to be covered) I’m in Baltimore County Maryland.

Hope it works out for you but the process - at least for me - has been rediculous. Good luck and please keep us posted

 

[BigHoof]

Here are some thoughts. If / when the order banks reopen, most likely there will be a price increase. If your window sticker is generated after the increase, it will reflect the new pricing. That additional amount will not be included in your certificate and would have to be either applied up front in advance or post sale as was done last year. That causes all kinds of issues with some dealers honoring it and some not. A bit early speculating but betting this is what we see in a few months time.

 

[bowski]

Funny…Just got my pic. FOR SALE

 

[GI_Jo_Nathan]

Here are some thoughts. If / when the order banks reopen, most likely there will be a price increase. If your window sticker is generated after the increase, it will reflect the new pricing. That additional amount will not be included in your certificate and would have to be either applied up front in advance or post sale as was done last year. That causes all kinds of issues with some dealers honoring it and some not. A bit early speculating but betting this is what we see in a few months time.

My understanding is that that would probably fall under the price protection for mid-year increases, that have typically been a rebate type.

 

[BigHoof]

My understanding is that that would probably fall under the price protection for mid-year increases, that have typically been a rebate type.

Exactly. And just look at MY'22 to see how well that went for a lot of people.

 

[RestAssured]

Flow chart says Order qualifies too. I have a valid Order code from 1/2022. Not sure what the difference between reservation and order

I am taking delivery in a couple hours. I have not asked my dealer yet if he has my certificate. Reserved and ordered in May 2021. Just called marketing and they do not see any private offer certificates for me, at least when searching my name and address. She told me that the dealer may have received specific pricing information for me that she cannot see. She said the dealer has the same access she has in marketing but did not mention Smart Vincent. She told me if I felt I should qualify for price protection then I should tell the dealer and have them “work their channels” to find out what happened and why I don’t have a private offer certificate.

So we’ll see what the dealer has to say in a couple hours.

 

[J.Spicoli]

So pardon me, been out of the loop for some time and I'm currently in production and just now seeing this price protection.

I ordered just before order banks closed last year (Feb 2022) and from what I can tell I'm in column B and with a 4dr Badlands I should be looking at $2,395. So since I didn't change anything when I converted to 2023MY the MSRP for my 2022MY build was $63,215 and the window sticker for my 2023MY is at $63,715, a $500 increase, am I still due the $2,395 credit?

 

[John Auer]

I am taking delivery in a couple hours. I have not asked my dealer yet if he has my certificate. Reserved and ordered in May 2021. Just called marketing and they do not see any private offer certificates for me, at least when searching my name and address. She told me that the dealer may have received specific pricing information for me that she cannot see. She said the dealer has the same access she has in marketing but did not mention Smart Vincent. She told me if I felt I should qualify for price protection then I should tell the dealer and have them “work their channels” to find out what happened and why I don’t have a private offer certificate.

So we’ll see what the dealer has to say in a couple hours.

Good luck!

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