My dealership is stupid

[Lilj4425]

First. They couldn’t figure out how to order it.

Second. They had to call a Ford rep to show them how to order it.

Third. The Ford rep cancelled like three times until finally showing up today.

Fourth. They ordered me the WRONG trim when I clearly gave them the paperwork in person last week showing them exactly what I wanted.

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[Lilj4425]

And then they want me to sign some paperwork also. I ain’t signing crap until they fix it. I did NOT order a First Edition in Cactus Grey.

 

[Lifeliberty]

That's terrible

 

[Broncodave]

I did NOT order a First Edition in Cactus Grey.

You should have. Maybe they are just fixing your mistake.

 

[Lilj4425]

You should have. Maybe they are just fixing your mistake.

I would have gotten it in lightning blue. ?

 

[ZackDanger]

Albert from Granger mentioned that Ford accounts are showing the incorrect order even though it’s in the system correctly. He said it even happened to him.

Whatever your build sheet that the dealer supplied you after they submitted your order says is what is in the system.

 

[Lilj4425]

Albert from Granger mentioned that Ford accounts are showing the incorrect order even though it’s in the system correctly. He said it even happened to him.

Whatever your build sheet that the dealer supplied you after they submitted your order says is what is in the system.

The build sheet they sent me shows FE in Cactus Grey. Lol. Sad but true. At least they got the two door portion right.

 

[BadBradBronco]

Ordered mine Tuesday morning and have not received a confirmation email yet. I paid an additional $900 deposit and can’t even get a confirmation!!!???

 

[Lilj4425]

FAIL.

 

[Lifeliberty]

Can you even order a first edition without a first edition reservation?

 

[Lilj4425]

Can you even order a first edition without a first edition reservation?

No. I had a FE reserved originally but decided to switch to Badlands.

 

[Toccoa]

 

[vrtical]

I had a great experience today but I did last 20 min in the dealer before I walked out shaking my head without destroying anything.

 

[gryphon1231]

First. They couldn’t figure out how to order it.

Second. They had to call a Ford rep to show them how to order it.

Third. The Ford rep cancelled like three times until finally showing up today.

Fourth. They ordered me the WRONG trim when I clearly gave them the paperwork in person last week showing them exactly what I wanted.

Can we call this another screwed up Ford roll out yet

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