I recommend sending them this image and tell them it's false advertising.
I'm not on ford's side at all, but it clearly doesn't say that. It says you can "reach out if you need assistance". That does not equal "you can unequivocally change".They aren’t very knowledgeable as the FAQ clearly states you can switch dealers. I am going with whoever will take x-plan, but reservation gave me closest dealer.
Dealers are probably complaining they'll have too hard a time screwing people if they are allowed to go to another dealer.Pretty stupid IMO; the Ford website even indicated you could change dealers on the reservation page. Did they just hide that now?
solid point!I have a FE reserved. Curious if I cancel my reservation because the dealer and I cant come to terms that they'll still be allocated that FE. Which means they wont have much incentive to negotiate with me. Just a thought.