Thank you, I will and I greatly appreciate the informative video you made on the subject. Currently I'm in a holding pattern waiting for his response.
You are correct this is Stivers and I was told when I placed my order that they could get the vehicle in 8 weeks. They are 1 year and 4 months late. I agree they may want us to walk from our orders. Very poor representation of what could be a great product for Ford. I will keep you updated.
Thank you! I do appreciate your help.
I am so confused by Stivers and their approach to customers. Tim you are such a positive representative for Ford. You are watching out for the brand and the customer. Thank you sir.
Thank you, that is exactly what I requested from them. I am good with the last DORA, less the equipment removed, less the $2500 certificate for the Ford Requested equipment removed. Now, just waiting on the response......@JDL
Here is a copy of a post I made in our "build week" thread. It's just more information for you...
But on the pricing front, there was a lot of back and forth. First, they came back with my sticker and said your price is MSRP minus the $2595 certificate "offer". I said no, look at the sticker, it has all of the accessories at the higher price, I know we get protected for those increases... I showed him the flow chart (that made things worse) and they were highly defiant about the 6g flow chart and said it's not correct. They've seen it from other customers and have confirmed with Ford that it's inaccurate. But he also said I should have protection from those equipment adds.
He said "hold on", and off to the managers office he went.
When he came walking back past where I was sitting, he said "alright, I think we got it now, give me a couple minutes"... About 5 minutes later he came out and said, "I got the answer".
He said the pricing they will be invoiced (and thus the MSRP charged to you) is based on the last DORA that was created for you. So every time you made a change to your order, a new DORA was created. He said "I printed your most recent DORA and here's a copy for you. Take the MSRP on the DORA and deduct the $2595 and that's your price."
My DORA price from OCT 14 of 2022 (last change made) is $3360 less than my sticker price. Then deducting the $2595 from the DORA puts me at $200 difference from the "flow chart". I can live with that and I have copies of it.
I would gladly answer any questions you may have. Your dealer ay not do it, but ask for a copy of the last DORA that was created for you. That is likely when you converted your 22 to a 23 model year. That is the MSRP (it's on the DORA) that you should be working with. It does NOT include the 23 model year price increases...
Good luck.
The Dealer is invoiced based on the invoice when built. Once the dealer submits the paperwork showing that it was sold to the customer who ordered it, Ford "re-invoices" and corrects the price electronically.
The $200 may be the increase in delivery fee. It's been pretty hit/miss as to whether the dealers understand that that is also supposed to be covered.@JDL
My DORA price from OCT 14 of 2022 (last change made) is $3360 less than my sticker price. Then deducting the $2595 from the DORA puts me at $200 difference from the "flow chart". I can live with that and I have copies of it.
Thank you for that Information. No Dealers should take advantage of their customers like that, I am going to do a little research.
The bottom line is they have us over a barrel and they know it. If we walk away from our orders due to their failure to honor price protection, they will slap an extra $5,000 onto the price of the Bronco and sell to someone else. In the meantime if we placed a new order, we will have to pay the higher price with no assurance that the new order will be built. If I had know then what I know now, I would never have ordered from Stivers Ford. If you read their reviews on Yelp, which I didn’t do beforehand, you will see the reviews from a lot of dissatisfied customers.
Thank you, It has been 24 hours since I provided them direction on the process. No word.
