6/25 Email & FAQ: Modular Hardtops Delayed Until 2023MY | Price Protection Extension | Free Hardtop Prep Kit

[rmc523]

But there is something called a 2-door version only available with a MIC top. So where does that leave 2-door buyers, if they can't as you suggested order without MIC top?

In line where you were?

Are 2-door Broncos still being produced for 21MY given the hardtop roof challenges? Yes. 2-door Broncos will continue to be produced throughout the 21 model year. 2-door Broncos will only be built with the molded in color hardtop roof. Based on demand, some customers will receive a 22MY Bronco.

How are Bronco 2-door and 4-door First Edition customers impacted by this news? All Bronco First Edition orders will be scheduled and built throughout the 2021 model year with the previously announced MIC roof.

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[Richtor]

Ford has a Manufacturing Plant that will run at full capacity sometime in August. Because of lack of part availability and because of specific customer reservation they can not run the Plant at full capacity unless some customers change their orders. I repeat Map will run at full capacity. YOUR Build minus the MIC TOP will appear at a local Dealership and not in your garage unless you change your reservation order to a soft top. Ford listened to our Forum and added the Mic prep kit to allow full use of the Ford Mic tops amenities and that's a plus for people who want their reservation Bronco built before Dealer stock. Smile and stay positive my Friends.

Translation:
Ford had no intentions of only building reserved Broncos and want to get the Gold mine Bronco out to dealers as fast as possible to be sold at MSRP and above!

 

[Bronco4]

But there is something called a 2-door version only available with a MIC top. So where does that leave 2-door buyers, if they can't as you suggested order without MIC top?

Ford will produce Mic tops for the FE, WT and the 2 Door. All others should change 4 door Mic to Soft Top.

 

[Stever17]

It’s started!

Here are the dealer FAQ’s as well:

Customer Communication FAQS – 6.25.2021

What roof options are available Broncos? See attached Updated Bronco Roof Options guide for a breakdown of each roof option, also available within the Bronco Dashboard → Additional Resources → Vehicle Information.

• 2-door Broncos (only available with hardtop roofs):
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC)
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Modular, contrasting white modular, and body color painted modular
• 4-door Broncos: o
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top, Black Modular, contrasting white modular, and body color painted modular, Dual top options

Why is the painted roof now pushed to late next year as a 23MY option? We are working as fast as we can to try and get through the hardtop roof Bronco bottleneck. We originally intended to build roughly 80% hardtops and 20% soft tops. That ratio is now closer to 60% hardtops and 40% soft tops. Our roof supplier is doing this by focusing all efforts on producing as many molded in color (MIC) hardtops as possible. The other versions of the top will come late next year. Our goal is to build as many customer Broncos at the highest quality this year.

Are 2-door Broncos still being produced for 21MY given the hardtop roof challenges? Yes. 2-door Broncos will continue to be produced throughout the 21 model year. 2-door Broncos will only be built with the molded in color hardtop roof. Based on demand, some customers will receive a 22MY Bronco.

How are Bronco 2-door and 4-door First Edition customers impacted by this news? All Bronco First Edition orders will be scheduled and built throughout the 2021 model year with the previously announced MIC roof.

What is included in the hardtop prep kit? The hardtop prep kit is included on all 4-door soft top orders, effective with September 21MY production. The kit includes the proper connections for rear windshield wiper and rear defroster as well as the controls needed for these features.

If a customer switches to a soft top roof, does that guarantee them a 2021MY Bronco? Switching to a soft top will expedite a customer’s order, however, it does not guarantee a 21MY. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

Will the hardtop prep kit be available for customers whose 4-door soft top Bronco is built before September production? No. Hardtop prep kit will be included on all 4-door Broncos, beginning with September production

If a customer no longer wants to wait for a delayed roof, can they update their order to be considered for 21MY scheduling? Yes. We encourage any customer who would like to be considered for 21MY production to update their order to a buildable roof option (soft top w/ prep kit or MIC hardtop) and request their dealership remove the 99-priority scheduling code. Once their order has been updated, we will continue to use their reservation timestamp as one of the factors determining if their unit gets scheduled.

How will a customer be able to get a hardtop roof when available in 2023? Hardtop roofs will be available as an accessory ordered through their dealership. While we cannot provide a price yet, the freight shipping costs to get the roofs to dealers will cause the cost to be more than the factory installed option.

How do we handle a customer who wants to wait for a 23MY roof option? If a customer has already converted their reservation to an order, we encourage dealerships keep their scheduling priority code at 99. We will have more information available at a later date regarding the 22MY ordering process and recommended processes for customers choosing to wait.

What changes are coming for 22MY production? Customers can expect to see updated paint colors – including green, special editions, manual Sasquatch package, and 4-door Sasquatch with roof rack. We will have complete details when the Build & Price site opens.

When does 23MY production begin? 2023 model year production will begin in late Q4 2022.

Will a customer’s reservation timestamp still apply for 23MY? Yes. Timestamps will continue to be a factor in scheduling throughout future model years. At this time there is no expiration date for reservations. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

How does a customer know if they are eligible for the 200,000 FordPass Reward points offer? FordPass Rewards bonus offers are only visible to dealerships via the Member Portal dealer facing tool. All offers have been loaded into the system. Customers who were previously eligible for the 200,000 FPR point offer ($1,000 value) will not change; only the criteria requiring delivery of a 21MY Bronco has been updated to also include 22MY deliveries.

What does price protection mean? For any customers with a Bronco reservation or order as of March 19, 2021 Ford will ensure that you will not see an increase in the MSRP if you receive an equivalently equipped 22 or 23 model year Bronco.

How can customers receive their Bronco sooner? Customers willing to avoid key commodity constraints (Hardtop Roof, 2.7L engine, Lux or Sasquatch Package, Badlands/Wildtrak, Safari Bar or Trailer Tow package, etc.) will have a higher likelihood for 2021MY production based on part availability.

They are making broncos to be sold bef

Just got this

They're building broncos to be sold in the showroom floor before reservation holders. That's very hard to accept. That doesn't seem right for Ford to do that.

 

[Stever17]

It’s started!

Here are the dealer FAQ’s as well:

Customer Communication FAQS – 6.25.2021

What roof options are available Broncos? See attached Updated Bronco Roof Options guide for a breakdown of each roof option, also available within the Bronco Dashboard → Additional Resources → Vehicle Information.

• 2-door Broncos (only available with hardtop roofs):
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC)
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Modular, contrasting white modular, and body color painted modular
• 4-door Broncos: o
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top, Black Modular, contrasting white modular, and body color painted modular, Dual top options

Why is the painted roof now pushed to late next year as a 23MY option? We are working as fast as we can to try and get through the hardtop roof Bronco bottleneck. We originally intended to build roughly 80% hardtops and 20% soft tops. That ratio is now closer to 60% hardtops and 40% soft tops. Our roof supplier is doing this by focusing all efforts on producing as many molded in color (MIC) hardtops as possible. The other versions of the top will come late next year. Our goal is to build as many customer Broncos at the highest quality this year.

Are 2-door Broncos still being produced for 21MY given the hardtop roof challenges? Yes. 2-door Broncos will continue to be produced throughout the 21 model year. 2-door Broncos will only be built with the molded in color hardtop roof. Based on demand, some customers will receive a 22MY Bronco.

How are Bronco 2-door and 4-door First Edition customers impacted by this news? All Bronco First Edition orders will be scheduled and built throughout the 2021 model year with the previously announced MIC roof.

What is included in the hardtop prep kit? The hardtop prep kit is included on all 4-door soft top orders, effective with September 21MY production. The kit includes the proper connections for rear windshield wiper and rear defroster as well as the controls needed for these features.

If a customer switches to a soft top roof, does that guarantee them a 2021MY Bronco? Switching to a soft top will expedite a customer’s order, however, it does not guarantee a 21MY. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

Will the hardtop prep kit be available for customers whose 4-door soft top Bronco is built before September production? No. Hardtop prep kit will be included on all 4-door Broncos, beginning with September production

If a customer no longer wants to wait for a delayed roof, can they update their order to be considered for 21MY scheduling? Yes. We encourage any customer who would like to be considered for 21MY production to update their order to a buildable roof option (soft top w/ prep kit or MIC hardtop) and request their dealership remove the 99-priority scheduling code. Once their order has been updated, we will continue to use their reservation timestamp as one of the factors determining if their unit gets scheduled.

How will a customer be able to get a hardtop roof when available in 2023? Hardtop roofs will be available as an accessory ordered through their dealership. While we cannot provide a price yet, the freight shipping costs to get the roofs to dealers will cause the cost to be more than the factory installed option.

How do we handle a customer who wants to wait for a 23MY roof option? If a customer has already converted their reservation to an order, we encourage dealerships keep their scheduling priority code at 99. We will have more information available at a later date regarding the 22MY ordering process and recommended processes for customers choosing to wait.

What changes are coming for 22MY production? Customers can expect to see updated paint colors – including green, special editions, manual Sasquatch package, and 4-door Sasquatch with roof rack. We will have complete details when the Build & Price site opens.

When does 23MY production begin? 2023 model year production will begin in late Q4 2022.

Will a customer’s reservation timestamp still apply for 23MY? Yes. Timestamps will continue to be a factor in scheduling throughout future model years. At this time there is no expiration date for reservations. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

How does a customer know if they are eligible for the 200,000 FordPass Reward points offer? FordPass Rewards bonus offers are only visible to dealerships via the Member Portal dealer facing tool. All offers have been loaded into the system. Customers who were previously eligible for the 200,000 FPR point offer ($1,000 value) will not change; only the criteria requiring delivery of a 21MY Bronco has been updated to also include 22MY deliveries.

What does price protection mean? For any customers with a Bronco reservation or order as of March 19, 2021 Ford will ensure that you will not see an increase in the MSRP if you receive an equivalently equipped 22 or 23 model year Bronco.

How can customers receive their Bronco sooner? Customers willing to avoid key commodity constraints (Hardtop Roof, 2.7L engine, Lux or Sasquatch Package, Badlands/Wildtrak, Safari Bar or Trailer Tow package, etc.) will have a higher likelihood for 2021MY production based on part availability.

They are making broncos to be sold bef

Just got this

They're building broncos to be sold in the showroom floor before reservation holders. That's very hard to accept. That doesn't seem right for Ford to do that.

It’s started!

Here are the dealer FAQ’s as well:

Customer Communication FAQS – 6.25.2021

What roof options are available Broncos? See attached Updated Bronco Roof Options guide for a breakdown of each roof option, also available within the Bronco Dashboard → Additional Resources → Vehicle Information.

• 2-door Broncos (only available with hardtop roofs):
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC)
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Modular, contrasting white modular, and body color painted modular
• 4-door Broncos: o
  • 2021 & 2022MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top
  • 2023MY – Carbonized gray Molded in Color (MIC), Black Cloth Soft Top, Black Modular, contrasting white modular, and body color painted modular, Dual top options

Why is the painted roof now pushed to late next year as a 23MY option? We are working as fast as we can to try and get through the hardtop roof Bronco bottleneck. We originally intended to build roughly 80% hardtops and 20% soft tops. That ratio is now closer to 60% hardtops and 40% soft tops. Our roof supplier is doing this by focusing all efforts on producing as many molded in color (MIC) hardtops as possible. The other versions of the top will come late next year. Our goal is to build as many customer Broncos at the highest quality this year.

Are 2-door Broncos still being produced for 21MY given the hardtop roof challenges? Yes. 2-door Broncos will continue to be produced throughout the 21 model year. 2-door Broncos will only be built with the molded in color hardtop roof. Based on demand, some customers will receive a 22MY Bronco.

How are Bronco 2-door and 4-door First Edition customers impacted by this news? All Bronco First Edition orders will be scheduled and built throughout the 2021 model year with the previously announced MIC roof.

What is included in the hardtop prep kit? The hardtop prep kit is included on all 4-door soft top orders, effective with September 21MY production. The kit includes the proper connections for rear windshield wiper and rear defroster as well as the controls needed for these features.

If a customer switches to a soft top roof, does that guarantee them a 2021MY Bronco? Switching to a soft top will expedite a customer’s order, however, it does not guarantee a 21MY. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

Will the hardtop prep kit be available for customers whose 4-door soft top Bronco is built before September production? No. Hardtop prep kit will be included on all 4-door Broncos, beginning with September production

If a customer no longer wants to wait for a delayed roof, can they update their order to be considered for 21MY scheduling? Yes. We encourage any customer who would like to be considered for 21MY production to update their order to a buildable roof option (soft top w/ prep kit or MIC hardtop) and request their dealership remove the 99-priority scheduling code. Once their order has been updated, we will continue to use their reservation timestamp as one of the factors determining if their unit gets scheduled.

How will a customer be able to get a hardtop roof when available in 2023? Hardtop roofs will be available as an accessory ordered through their dealership. While we cannot provide a price yet, the freight shipping costs to get the roofs to dealers will cause the cost to be more than the factory installed option.

How do we handle a customer who wants to wait for a 23MY roof option? If a customer has already converted their reservation to an order, we encourage dealerships keep their scheduling priority code at 99. We will have more information available at a later date regarding the 22MY ordering process and recommended processes for customers choosing to wait.

What changes are coming for 22MY production? Customers can expect to see updated paint colors – including green, special editions, manual Sasquatch package, and 4-door Sasquatch with roof rack. We will have complete details when the Build & Price site opens.

When does 23MY production begin? 2023 model year production will begin in late Q4 2022.

Will a customer’s reservation timestamp still apply for 23MY? Yes. Timestamps will continue to be a factor in scheduling throughout future model years. At this time there is no expiration date for reservations. Scheduling is based on a number of factors including reservation timestamp, part availability, and the number of Bronco vehicles each dealer receives.

How does a customer know if they are eligible for the 200,000 FordPass Reward points offer? FordPass Rewards bonus offers are only visible to dealerships via the Member Portal dealer facing tool. All offers have been loaded into the system. Customers who were previously eligible for the 200,000 FPR point offer ($1,000 value) will not change; only the criteria requiring delivery of a 21MY Bronco has been updated to also include 22MY deliveries.

What does price protection mean? For any customers with a Bronco reservation or order as of March 19, 2021 Ford will ensure that you will not see an increase in the MSRP if you receive an equivalently equipped 22 or 23 model year Bronco.

How can customers receive their Bronco sooner? Customers willing to avoid key commodity constraints (Hardtop Roof, 2.7L engine, Lux or Sasquatch Package, Badlands/Wildtrak, Safari Bar or Trailer Tow package, etc.) will have a higher likelihood for 2021MY production based on part availability.

Do you think this will impact people wanting to go out and buy them and impact the hype

 

[Stever17]

Do you think this will impact the sales

 

[Bronco4]

Translation:
Ford had no intentions of only building reserved Broncos and want to get the Gold mine Bronco out to dealers as fast as possible to be sold at MSRP and above!

So are you saying that this Mic Top shortage is staged on purpose by Ford so they can bypass reservation orders??? And is Webasto part of Fords plan to intentionally bypass reservation holders???

 

[Stever17]

So are you saying that this Mic Top shortage is staged on purpose by Ford so they can bypass reservation orders??? And is Webasto part of Fords plan to intentionally bypass reservation holders???

Is there a potential for a class action lawsuit.?

 

[Lazarus327]

I may very well end up embarrassing myself posting this question in this thread, but in addition to receiving the latest Ford update email yesterday I also received an email informing me my build date has changed from the week of July 19 to the week of August 9. Not unexpected in light of recent factory shutdowns. But the kicker is my order is for a 4Dr Outer Banks w/lux and MIC.

From this I'm cautiously optimistic (that is, I'll believe it when I see the 'your Bronco is built' email) that I am indeed getting a 4Dr Outer Banks with lux & MIC this model year.

I originally ordered this build with a soft top but changed to MIC when I discovered the whole 'missing the wiring & plumbing' thing. I intend to stay with the MIC top at this point in hopes of not jinxing my week of August 8 build.

I'll confirm all this with John at SAC on Monday but thought I'd check with the collective brain trust here to see if I'm missing something obvious.

 

[texashoya]

People throw this around all the time, but what injury/legal issue would this class be alleging after making the reservation which was specified to not be an order or a purchase in the original fine print and the terms and conditions included all of the act of god language and limitations of liability for Ford?

As a lawyer for corporations (mainly defense), I can assure you that unscrupulous plaintiffs’ attorneys have an infinite ability to manufacture bs claims in their search for a payday. Their strategy is not to win at trial, but to run up their fees and get a settlement that pays those fees (and some paltry sum to the class members).

 

[BigFootie]

Hmm, that sounds strange all around. They haven't submitted order details yet? I feel like that should've been done when they converted the order itself.

I agree. They converted on the 18th of March so I’m guessing they were pushing to get them converted as quickly as they could. At this point I’m giving them the benefit of doubt but concerned where that might leave me in the price protection world. I’ve reached out to Sean and Zach so we shall see what happens. I doubt I’m the only one that is in this situation.

 

[TheWoo]

I may very well end up embarrassing myself posting this question in this thread, but in addition to receiving the latest Ford update email yesterday I also received an email informing me my build date has changed from the week of July 19 to the week of August 9. Not unexpected in light of recent factory shutdowns. But the kicker is my order is for a 4Dr Outer Banks w/lux and MIC.

From this I'm cautiously optimistic (that is, I'll believe it when I see the 'your Bronco is built' email) that I am indeed getting a 4Dr Outer Banks with lux & MIC this model year.

I originally ordered this build with a soft top but changed to MIC when I discovered the whole 'missing the wiring & plumbing' thing. I intend to stay with the MIC top at this point in hopes of not jinxing my week of August 8 build.

I'll confirm all this with John at SAC on Monday but thought I'd check with the collective brain trust here to see if I'm missing something obvious.

You should be good to go - whether your date will move a bit more is possible, but you should be very confident you'll get your rig as you ordered it. If it's built that week, you'll likely see it in September, if not before!

 

[indio22]

In line where you were?

Are 2-door Broncos still being produced for 21MY given the hardtop roof challenges? Yes. 2-door Broncos will continue to be produced throughout the 21 model year. 2-door Broncos will only be built with the molded in color hardtop roof. Based on demand, some customers will receive a 22MY Bronco.

How are Bronco 2-door and 4-door First Edition customers impacted by this news? All Bronco First Edition orders will be scheduled and built throughout the 2021 model year with the previously announced MIC roof.

I'm not talking place in line, I'm talking delivery date. The txt you posted from Ford, indicates they will deliver some 2-door versions in MY21. But if MIC is a constraint, then 2-door deliveries will be limited, with no soft top option to help expedite deliveries. That is a distinct issue impacting 2-door delivery vs. 4-door with the soft top work around.

 

[Athelstan]

I'm not talking place in line, I'm talking delivery date. The txt you posted from Ford, indicates they will deliver some 2-door versions in MY21. But if MIC is a constraint, then 2-door deliveries will be limited, with no soft top option to help expedite deliveries. That is a distinct issue impacting 2-door delivery vs. 4-door with the soft top work around.

I read that a little differently. The answer to the question about 2 door orders leads me to believe that most 2 door orders could be filled this year with SOME getting pushed to 22. Maybe, I'm reading too much into the way they structured the sentence and word usage, but I hope not. A hazard of my trade.

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