No network connection error

[milla61]

I just did this and it worked! Not sure how long it will last.

I’ve had it last a few days to a few weeks. There’s no rhyme or reason to how long it lasts. I’ve also had it not work and then a few days later it magically started connecting again.

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[milla61]

June……. Ridiculous.

Tell me about it. Picked mine up Dec 13 and by the time the send the OTA update it’ll be 6 months of unhooking my battery.

 

[milla61]

I just have fordpass not working. Disconnected negative terminal for 10 minutes and it was working again for a few weeks. But now 3 weeks later fordpass cant connect to the truck. Just gave up on the app, nothing beats the ol reliable key fob.

My guess is that it’s not just the app. I’d bet if you check the connectivity your modem is off line.

 

[eastbaybronco]

I been having the same issues for past couple weeks. All of a sudden my app started working yesterday.

 

[eastbaybronco]

I spoke with Ford pass the other day. Known issue. They said they sent out a fix 2 weeks ago but it didn’t work! She told me the fix won’t be done until June.

I figured it was going to be an issue on Ford's end. Guess they are still working out the kinks lol

 

[bcb1]

Confirmed, pulling negative battery cable, leaving off for 2 minutes fixed it for me. Pulling the fuse for Sync/gateway in the fuse panel on driver's side did not fix it yesterday, but maybe I didn't pull the fuse for long enough. I only pulled it for maybe 15-20 seconds.

In any case, pulling off the negative battery terminal was a very easy fix today.

 

[ronnyek]

I've def been having this issue with mine... But I've also noticed that when trying to connect to wifi access points, sometimes it seems no wifi access points no matter how much you scan and later in the same place you'll see like 15.

I like the Ford pass functionality and hope the June fix is infact a fix. Seems nuts that it's gonna take 3 mo to roll out but I guess if the last "fix" didn't work, maybe they are just being extra careful and make sure it's for sure a fix.

 

[milla61]

I've def been having this issue with mine... But I've also noticed that when trying to connect to wifi access points, sometimes it seems no wifi access points no matter how much you scan and later in the same place you'll see like 15.

I like the Ford pass functionality and hope the June fix is infact a fix. Seems nuts that it's gonna take 3 mo to roll out but I guess if the last "fix" didn't work, maybe they are just being extra careful and make sure it's for sure a fix.

The issue is with the modem and not the Ford pass app. That’s why you see no wifi access points. Another thing you’ll notice is if you look at your manual none of the videos will work because you need internet access to view them.

 

[The Beaz]

Are you still having connectivity? Mine is still off.

Connectivity has been fine since the forscan edits. Just came back from a long weekend trip, and it was flawless.

 

[FarlsBarkley]

Mine came back a few weeks ago and lost it again on Thursday. Really fun to keep dealing with this Ford. They better have a fix in June like others have said.

 

[SpinachFuzz]

Mine is having the same problem. Navigation, Alexa, and ford pass all stopped working. I just got mine 4 days ago... This sucks

 

[milla61]

Mine is having the same problem. Navigation, Alexa, and ford pass all stopped working. I just got mine 4 days ago... This sucks

Unhook your battery for 5 - 10 minutes.

 

[SpinachFuzz]

Unhook your battery for 5 - 10 minutes.

I called ford and they told me to do nothing but wait until June...

 

[0ne]

Unpair your phone(s), disconnect/reconnect battery

 

[JR007]

Unhook your battery for 5 - 10 minutes.

This worked for me. It is a good temp fix.

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