Ok, so here’s the story…..
Going on one year of ownership now and after a few months in, the light scratch (or so I thought) on my MIC 2.0 hard top under the rear passenger side window actually opened up and became a hairline crack (see first 2 photos). Kept an eye on it and it slightly grew in size and even saw a water droplet come out of it once. I knew it would be covered under warranty, but debated if it was bad enough to get replaced since that was the only issue I had with my hard top. I knew there was a risk of possibly getting a worse replacement top, but figured I’ll just keep taking it back if that’s the case.
So I contacted the dealer, no arguments, and the new top was ordered and arrived in 2 weeks. The install took two days and was completed this Thursday. Dealer told me not to wash it for a couple days since the rear side windows had to be replaced. So when I picked it up, I inspected it hardcore and found no cracks or issues, but the top was very dusty so couldn’t see a whole lot. I felt they did a good job with the replacement and that I got a good quality top.
Fast forward just two days (today) when I go to wash it. Took it to a touchless self serve with the hand sprayer like I always do. No touching or abrasion. I inspect the top now that it’s clean and can see the entire top of it has hairline cracks everywhere (last 6 photos)! It’s literally 1000x worse than my original top. I could see how bad it was outside in the natural light, but it was super amplified once I got it in my dark garage and put my cell phone flashlight on it.
I’m waiting to hear back from the dealer, and assume they’ll just order me another top, but this is SO bad. It almost seems like they gave me someone else’s bad top that was already replaced that they found just sitting in the service boneyard. Shame on Ford.
I know many people with the MIC hard tops say they don’t have cracks, but I encourage all of you to take your cell phone flashlight to your top inside your darker garage. Check it from all angles and all sides and they become VERY apparent.
I’ll continue to update my story as the saga continues. Frustrated to say the least.
Bummer. I keep mine in the garage. Never drive it. Top looks great..lol.Ok, so here’s the story…..
Going on one year of ownership now and after a few months in, the light scratch (or so I thought) on my MIC 2.0 hard top under the rear passenger side window actually opened up and became a hairline crack (see first 2 photos). Kept an eye on it and it slightly grew in size and even saw a water droplet come out of it once. I knew it would be covered under warranty, but debated if it was bad enough to get replaced since that was the only issue I had with my hard top. I knew there was a risk of possibly getting a worse replacement top, but figured I’ll just keep taking it back if that’s the case.
So I contacted the dealer, no arguments, and the new top was ordered and arrived in 2 weeks. The install took two days and was completed this Thursday. Dealer told me not to wash it for a couple days since the rear side windows had to be replaced. So when I picked it up, I inspected it hardcore and found no cracks or issues, but the top was very dusty so couldn’t see a whole lot. I felt they did a good job with the replacement and that I got a good quality top.
Fast forward just two days (today) when I go to wash it. Took it to a touchless self serve with the hand sprayer like I always do. No touching or abrasion. I inspect the top now that it’s clean and can see the entire top of it has hairline cracks everywhere (last 6 photos)! It’s literally 1000x worse than my original top. I could see how bad it was outside in the natural light, but it was super amplified once I got it in my dark garage and put my cell phone flashlight on it.
I’m waiting to hear back from the dealer, and assume they’ll just order me another top, but this is SO bad. It almost seems like they gave me someone else’s bad top that was already replaced that they found just sitting in the service boneyard. Shame on Ford.
I know many people with the MIC hard tops say they don’t have cracks, but I encourage all of you to take your cell phone flashlight to your top inside your darker garage. Check it from all angles and all sides and they become VERY apparent.
I’ll continue to update my story as the saga continues. Frustrated to say the least.
@Ford Motor Company YOU CAN DO BETTER THAN THIS! I love my Bronco but my only long term concern is future problems with the MIC top. You really need to consider a 10+ year extended warranty on these tops!Ok, so here’s the story…..
Going on one year of ownership now and after a few months in, the light scratch (or so I thought) on my MIC 2.0 hard top under the rear passenger side window actually opened up and became a hairline crack (see first 2 photos). Kept an eye on it and it slightly grew in size and even saw a water droplet come out of it once. I knew it would be covered under warranty, but debated if it was bad enough to get replaced since that was the only issue I had with my hard top. I knew there was a risk of possibly getting a worse replacement top, but figured I’ll just keep taking it back if that’s the case.
So I contacted the dealer, no arguments, and the new top was ordered and arrived in 2 weeks. The install took two days and was completed this Thursday. Dealer told me not to wash it for a couple days since the rear side windows had to be replaced. So when I picked it up, I inspected it hardcore and found no cracks or issues, but the top was very dusty so couldn’t see a whole lot. I felt they did a good job with the replacement and that I got a good quality top.
Fast forward just two days (today) when I go to wash it. Took it to a touchless self serve with the hand sprayer like I always do. No touching or abrasion. I inspect the top now that it’s clean and can see the entire top of it has hairline cracks everywhere (last 6 photos)! It’s literally 1000x worse than my original top. I could see how bad it was outside in the natural light, but it was super amplified once I got it in my dark garage and put my cell phone flashlight on it.
I’m waiting to hear back from the dealer, and assume they’ll just order me another top, but this is SO bad. It almost seems like they gave me someone else’s bad top that was already replaced that they found just sitting in the service boneyard. Shame on Ford.
I know many people with the MIC hard tops say they don’t have cracks, but I encourage all of you to take your cell phone flashlight to your top inside your darker garage. Check it from all angles and all sides and they become VERY apparent.
I’ll continue to update my story as the saga continues. Frustrated to say the least.
These pics are from the attachment. If I read this correctly, the green check mark means warrantable and the red mark means not. But the top in the picture with the red mark looks much worse to me.
Like others, I don’t understand why the dealer wouldn’t clean the top to inspect it before installing glass. They easily could have followed the bulletin instructions and used a sponge.
This.
Agree. Ford's goal with the Bronco (from my understanding), was to compete with the Wrangler and improve upon it. They spent a lot of time studying the Wrangler. So why did they completely ignore the construction of the Wrangler hard top and go rogue with their own design, when the Wrangler top has been proven successful for so many years.
