Well that’s good info, thanks for sharing. What issues are you still having? And what’s the frequency of it happening?Have had my car in the dealer three times for this. Finally fixed. First time they diagnosed it as the APIM. Ford built me a new one (VIN specific product). That didn’t fix it. Second time they tried a software update with an offsite Ford technician because they assumed that the new APIM wasn’t communicating (which it wasn’t, but if I remember correctly, that was another issue) Finally, they diagnosed it as a gateway module that required an update. In total, they had my vehicle off and on for a month. Still not perfect, but the glitching when I switch gears and the telephone stuff is mostly resolved.
Hmm.. I personally don't know if I would qualify the issue as fixed if it's "still not perfect" and the glaring issues are "mostly resolved." Back before ~October, this wasn't an issue ever for me. I'm glad your effort has made some progress at least though.Have had my car in the dealer three times for this. Finally fixed. First time they diagnosed it as the APIM. Ford built me a new one (VIN specific product). That didn’t fix it. Second time they tried a software update with an offsite Ford technician because they assumed that the new APIM wasn’t communicating (which it wasn’t, but if I remember correctly, that was another issue) Finally, they diagnosed it as a gateway module that required an update. In total, they had my vehicle off and on for a month. Still not perfect, but the glitching when I switch gears and the telephone stuff is mostly resolved.
Yes! That was driving me crazy. That’s isn’t happening to me anymore. Neither is the robotic feedback.Sounds pretty much like what I deal with now. Just about everyday I have it disconnect when I’m on a phone call. The weird part is the call doesn’t drop I just can’t hear who I’m talking to but they can hear me just fine.
I went back and read my post and it sounds pretty passive. The truth is that I’ve been pretty troubled by all of this and I’m kind of beat down at this point. At one time, I was sure this was going to be a buyback. My service department was preparing me for it. What I was really trying to get across was that the very specific issues that the thread was discussing (robotic feedback- mainly when manually using the shift lever, phone calls where the microphone in the cab seem to stop working, etc) isn’t happening anymore.Hmm.. I personally don't know if I would qualify the issue as fixed if it's "still not perfect" and the glaring issues are "mostly resolved." Back before ~October, this wasn't an issue ever for me. I'm glad your effort has made some progress at least though.
I had my Bronco in for the door module and wiper software update last week. No observable change with the stuttering issue from that visit. Before the dealer visit last week, the issues do seem less frequent and severe than a few months ago, but I still get all-too-often electrical stutters in the middle of music playing, when reverse camera comes on, carplay phone audio dropping, etc.
I think it's important to note that this isn't just a new car, it's a brand new model. Ford put this together with existing structural pieces of other vehicles and made a new wiring diagram and new modules for this vehicle. There's bound to be growing pains with it. This is the first vehicle I have ever bought an extended warranty for, and it's because I knew there would be problems with the first iteration of it. Ford just recently tried to charge me for the Driver Door Module going kaput on my Bronco since I'm at 36,722 miles, but I reminded them that I have the extended warranty. Already paid for itself lol.Yes! That was driving me crazy. That’s isn’t happening to me anymore. Neither is the robotic feedback.
I went back and read my post and it sounds pretty passive. The truth is that I’ve been pretty troubled by all of this and I’m kind of beat down at this point. At one time, I was sure this was going to be a buyback. My service department was preparing me for it. What I was really trying to get across was that the very specific issues that the thread was discussing (robotic feedback- mainly when manually using the shift lever, phone calls where the microphone in the cab seem to stop working, etc) isn’t happening anymore.
Part of the problem that has me wondering how far to push is that I have never bought a new car. Five years ago, entertainment systems were glitchy at times because it’s a computer and sometimes computers encounter unexpected issues that the have to sort out. The glitches that I’m having now are just infrequent and mild enough that I don’t know if it’s a resolvable problem or just the computer being a computer. Does that make sense?
Smart move on your part. I did as well for the same reason.I think it's important to note that this isn't just a new car, it's a brand new model. Ford put this together with existing structural pieces of other vehicles and made a new wiring diagram and new modules for this vehicle. There's bound to be growing pains with it. This is the first vehicle I have ever bought an extended warranty for, and it's because I knew there would be problems with the first iteration of it. Ford just recently tried to charge me for the Driver Door Module going kaput on my Bronco since I'm at 36,722 miles, but I reminded them that I have the extended warranty. Already paid for itself lol.
Feel free to share the link to this thread. Techs use the internet to solve shit all the time lol. This'll give them a better background/understanding of the overall issue than anecdotal evidence you can offer immediately, cuz I definitely didn't remember everything I was experiencing and wasn't able to relay all of the methods to get it to do it.My system (23 WT) has been stuttering at times when I change the volume or perform a simple function. My radio has also started freezing/locking up more frequently as time goes on. It’ll start loading after I turn the bronco on then it just freezes. After a minute or two it restarts. First couple of times I wasn’t bothered as I’ve had this happen in numerous vehicles- the units are pretty much mini computers. An occasional restart- no biggie. But now it’s happening much more frequently. I have a service appointment tomorrow. Going to mention it to them and see if they’ve had others with the issue.