Update-Situation fixed-So my Bronco has come in.... & marked up 10k by DCH FORD OF EATONTOWN

[MayhemMike]

In my state, you can return a car purchase after 72 hours and receive a full reimbursement. I would have taken the vehicle drove the shit out , then brought it back with two days of mud on it for a full refund. Then they can try to sell it with two thousand miles on it.

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[rugbysecondrow]

Reserved 7/13 with in the first 45 minutes, placed my order in January, Built July 2nd, Dirt Mountain till September and delivered 10/14

Was checking the Pizza tracker yesterday and noticed that it was delivered to DCH Ford of Eatontown.

I've been reaching out to my sales guy (who I'm friends with) the past few weeks and he's been acting slightly different.

I give him at call at 11 today (have off this week), so he proceeds to tell me that they are marking them up 10K now. I drive up to the dealership after the call talk to my sales guy and then I talk to the manager and he trying bullshitting with this "value" talk and I basically cut through the BS and straight up ask them if they are going to take it off....which I proceed out the door and tell them to shove the Bronco where the sun doesn't shine and a bunch of other four letter words.

Needless to say I'm furious at this point.

You guys know what do.....

https://www.dchfordofeatontown.com/

https://www.facebook.com/dchfordofeatontown

Done. 1 review left.

 

[Sherminiator]

Latest update-GM called me and the conversation did not go well again and was left that he wouldn’t sell the Bronco to me.

Social media aspect was mentioned in passing (guess they noticed)and I basically said you need to make this right or face the consequences of doing stupid shit like this.

also been in contact with Levine on Twitter and he said to expect a follow up by Monday.

 

[BlueBronco]

Edit. Saw your response posted before this. Keep up the SM pressure.

OP, looks like the GM is replying to the 1 star reviews. I would reach out to him and let him know you will call off the dogs if he agrees to the original deal of MSRP. And if not, the SM campaign will only continue.

http://dchfordofeatontown.adviserly.com/list

 

[xcxv]

Well, this guy from Chicago claims he's honest and transparent.

 

[Gasherbrum]

To put all this into perspective, the Ram TRX that was selling for $25k-$50k over MSRP 4-6 months ago, is now widely advertised for MSRP (on higher end builds) and up to $10,000 ADM on lower end builds. Don't be a fool and overpay for a Bronco.

I think you’re going to see a fair amount of these ADM horror stories over the next couple of months especially with the limited number of 2 door trims. But I also believe simple supply and demand will bring pricing back to normal fairly quickly.

While This forum is populated by Bronco enthusiasts, most of the Bronco potential market is likely not as avidly focused on getting a Bronco versus a competing vehicle. A $10,000 or $ 15,000 ADM on a Bronco will make Wranglers, Defenders & 4Runners comparatively better deals for most potential buyers and they’ll simply buy something other than a Bronco. And the Jeep, Land Rover & Toyota dealers competing for these customers are keenly aware of this.

While I think 2022 MY Bronco buyers should generally be fine, there will likely be a number of people receiving 2021 models in the next couple of months who could be receiving some dealer heartburn.

Too bad this is happening, you can tell by this forum that the initial enthusiasm for the Bronco is being slowly eroded, Ford needs to be careful.

 

[Mario3241]

Left a 1 star review on Google. Hope you guys help me out too if I run into this. Fingers crossed. A hope Ford intervenes as well. I’d tweet at Ford on twitter if I was you.

 

[ASlaugh]

WTF! Total BS. I plan to jump on that link. That is CRIMINAL. You have a contract, call Fo

At this point I think those who have a reservation and no signed purchase agreement from their dealer should cancel their orders. ….instead of becoming homicidal when “their” Bronco arrives with inevitable markups and/or is sold to someone else.

No! There is a much better solution if you have an open order right now:

1. Call around to at least 2 or 3 other dealers and find out if any are willing to accept a transfer of you order for MSRP and put it in writing. You will find that they are all happy to do it. DO NOT SHARE WITH THEM WHO YOU ORDER IS CURRENTLY WITH. This will give you the confidence to know you are holding all of the cards and have complete power go through the following steps.

2. Go into the dealership you have the order with and demand a fixed price in writing. Feel free to negotiate financing, trad-in, or other adders that you may want. Do not accept the paint protection, theft protection etching, nitrogen in the tires, or other BS adders.

3. If they don't agree with writing it up, and selling the Bronco for something close to MSRP, ask them if that is their final offer?

3. If you are not happy with their answer, simply so "okay" and walk out. At this point, they may realize that you are going to move your order to another dealer. So, be prepared for them to chase you down before you can leave the parking lot.

4. If you don't end up with everything you want, or are simply pissed off about the situation, go to one of the other dealers and get them to write up your agreed price.

5. Call Ford Customer Service at 1-800-334-4375. After about 45 minutes of hold time, tell the customer service rep that you want to transfer your order to another dealer. No need to tell them why. If asked you can tell them you are moving and want the Bronco delivered to a dealer close to your new home. Not that they care, but the goal is for you to get the deal you want and not focus on screwing the dealer that you are not happy with.

6. That's it! You'll will be able to sleep better knowing that you will be getting you Bronco for the fair price.

By the way, every dealer is scrambling to get and keep orders due to the quota system that Ford has created. So you did actually screw that original dealer, but it was really their own doing.

And lastly, if you have a build date, don't wait, as MAP is actually shipping some Broncos early due to the crazy supply chain. Once your Bronco ships, there's no changing dealers!

 

[dingle87]

Edit. Saw your response posted before this. Keep up the SM pressure.

OP, looks like the GM is replying to the 1 star reviews. I would reach out to him and let him know you will call off the dogs if he agrees to the original deal of MSRP. And if not, the SM campaign will only continue.

http://dchfordofeatontown.adviserly.com/list

Use his bio against him. Honest. Transparent. Highlight then and use them against him.

 

[zerk4321]

Sucks to hear this. With all of this happening, I e-mailed my dealer and asked for something in addition to the signed DORA stating that we had agreed upon MSRP as the sales price. He e-mailed back stating we had agreed to that price. I feel better now.

 

[Kel]

Edit. Saw your response posted before this. Keep up the SM pressure.

OP, looks like the GM is replying to the 1 star reviews. I would reach out to him and let him know you will call off the dogs if he agrees to the original deal of MSRP. And if not, the SM campaign will only continue.

http://dchfordofeatontown.adviserly.com/list

This guys nickname is honest. Just look at that face

 

[Bronco Snow Dog]

This type of conduct from dealers will only increase Ford's desire to do more direct to consumer sales. Ford needs to really step up and put a stop to ADMs on reserved/purchased vehicles.

 

[CJ1064]

I would like to know what happens here. If we have to bombard dishonest dealers with negso be it. It's worth

Edit. Saw your response posted before this. Keep up the SM pressure.

OP, looks like the GM is replying to the 1 star reviews. I would reach out to him and let him know you will call off the dogs if he agrees to the original deal of MSRP. And if not, the SM campaign will only continue.

http://dchfordofeatontown.adviserly.com/list

Nice that's my google review. I live about 10 mins away as well. Thought about calling him but what's that going to do?

 

[shieldsy]

When the answer is to tweet a Ford marketing suit and complain just to get traction on your Bronco order…you know the process is fundamentally broken.

 

[Baddie64]

No! There is a much better solution if you have an open order right now:

1. Call around to at least 2 or 3 other dealers and find out if any are willing to accept a transfer of you order for MSRP and put it in writing. You will find that they are all happy to do it. DO NOT SHARE WITH THEM WHO YOU ORDER IS CURRENTLY WITH. This will give you the confidence to know you are holding all of the cards and have complete power go through the following steps.

2. Go into the dealership you have the order with and demand a fixed price in writing. Feel free to negotiate financing, trad-in, or other adders that you may want. Do not accept the paint protection, theft protection etching, nitrogen in the tires, or other BS adders.

3. If they don't agree with writing it up, and selling the Bronco for something close to MSRP, ask them if that is their final offer?

3. If you are not happy with their answer, simply so "okay" and walk out. At this point, they may realize that you are going to move your order to another dealer. So, be prepared for them to chase you down before you can leave the parking lot.

4. If you don't end up with everything you want, or are simply pissed off about the situation, go to one of the other dealers and get them to write up your agreed price.

5. Call Ford Customer Service at 1-800-334-4375. After about 45 minutes of hold time, tell the customer service rep that you want to transfer your order to another dealer. No need to tell them why. If asked you can tell them you are moving and want the Bronco delivered to a dealer close to your new home. Not that they care, but the goal is for you to get the deal you want and not focus on screwing the dealer that you are not happy with.

6. That's it! You'll will be able to sleep better knowing that you will be getting you Bronco for the fair price.

By the way, every dealer is scrambling to get and keep orders due to the quota system that Ford has created. So you did actually screw that original dealer, but it was really their own doing.

And lastly, if you have a build date, don't wait, as MAP is actually shipping some Broncos early due to the crazy supply chain. Once your Bronco ships, there's no changing dealers!

Have you confirmed that dealer switching and keeping your early reservation is actually a thing? If true, this could save a lot of folks a lot of money and heartache.

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