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Update #2 (10/28/2021):
So, good news all around. I got a phone call from my dealer saying that they somehow got the manifold in today (way sooner than expected) and I could potentially have my Bronco back by the weekend, if everything checks out. Awesome.
And…I just got a phone call from Ford customer service saying that my buyback has been approved. I’m not sure what any of the offers are at this point. It’s also worth noting, I asked if I am required to follow through with this process if approved and I was told no.
I just wanted CYA for all options.
Update:
Just wanted to give everyone an update.
Bad news: my Bronco is still in the shop. Somehow the engine was lost in shipping for almost a month. The dealer received the engine last Wednesday. I got a call from the service manager yesterday saying they pulled the old engine, haven't put new engine in yet because they now need to order a manifold. Ughhh. I was also told that the manifold is on backorder, but will be released on Friday (in which dealer will call me Monday to find out how long it will take to get the manifold).
I called Ford this morning. I REALLY REALLY don't want them to buyback my Bronco, I'd like to swap for a new Bronco but is that even realistic? Then again, I'm not sure I want to keep this Bronco. I'm in Michigan and it should meet lemon law guidelines (30 days or more out of service). If they fix this Bronco, what does that do to the value?!
I'm just super frustrated right now. I'm paying for a vehicle I cannot drive, dealer doesn't have any loaner cars to spare....not to mention I'm super embarrassed by this huge failure in this vehicle. All my non-Ford friends are giving me crap about it.
What is everyone's thoughts on this?
I had an issue yesterday with my Badlands 2.7. Bought and picked up on July 21, we’ve put roughly 2400 miles on her (took an awesome trip up to High Rock at the very top of the Keweenaw Peninsula) and everything has been great so far. Yesterday, I noticed some loss of power in acceleration while driving, pulled over and put her in park. Turned off for about 5 minutes and then tried to restart, wouldn’t turn over.
Luckily, this happened about half a mile away from my dealer, so we just hooked a tow strap up and sadly limped her into their service bay.
The dealer called me this morning and said they got ahold of Ford last night. Somehow, somewhere the engine dropped a valve and that Ford is replacing the entire engine….
Anyone else have this experience?
So, good news all around. I got a phone call from my dealer saying that they somehow got the manifold in today (way sooner than expected) and I could potentially have my Bronco back by the weekend, if everything checks out. Awesome.
And…I just got a phone call from Ford customer service saying that my buyback has been approved. I’m not sure what any of the offers are at this point. It’s also worth noting, I asked if I am required to follow through with this process if approved and I was told no.
I just wanted CYA for all options.
Update:
Just wanted to give everyone an update.
Bad news: my Bronco is still in the shop. Somehow the engine was lost in shipping for almost a month. The dealer received the engine last Wednesday. I got a call from the service manager yesterday saying they pulled the old engine, haven't put new engine in yet because they now need to order a manifold. Ughhh. I was also told that the manifold is on backorder, but will be released on Friday (in which dealer will call me Monday to find out how long it will take to get the manifold).
I called Ford this morning. I REALLY REALLY don't want them to buyback my Bronco, I'd like to swap for a new Bronco but is that even realistic? Then again, I'm not sure I want to keep this Bronco. I'm in Michigan and it should meet lemon law guidelines (30 days or more out of service). If they fix this Bronco, what does that do to the value?!
I'm just super frustrated right now. I'm paying for a vehicle I cannot drive, dealer doesn't have any loaner cars to spare....not to mention I'm super embarrassed by this huge failure in this vehicle. All my non-Ford friends are giving me crap about it.
What is everyone's thoughts on this?
I had an issue yesterday with my Badlands 2.7. Bought and picked up on July 21, we’ve put roughly 2400 miles on her (took an awesome trip up to High Rock at the very top of the Keweenaw Peninsula) and everything has been great so far. Yesterday, I noticed some loss of power in acceleration while driving, pulled over and put her in park. Turned off for about 5 minutes and then tried to restart, wouldn’t turn over.
Luckily, this happened about half a mile away from my dealer, so we just hooked a tow strap up and sadly limped her into their service bay.
The dealer called me this morning and said they got ahold of Ford last night. Somehow, somewhere the engine dropped a valve and that Ford is replacing the entire engine….
Anyone else have this experience?
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